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These Terms and Conditions apply when ordering online from:
Sahaicoffee
Address: Sisavanvong Rd, Ban Xieng Muang, Luang Prabang, Laos
Public phone: +856 20 59 305 555
Email: [email protected]
Menu currency: LAK
(hereinafter referred to as the “Restaurant” or “We” or “Us”)
These Terms and Conditions apply to you as a client for online ordering (hereinafter referred to as “you” or the “user” or the “client”).
IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, THEN YOU SHOULD NOT ACCESS AND/OR USE THE ONLINE ORDERING APPLICATION (HEREINAFTER NAMED “ONLINE ORDERING APPLICATION”). ACCESS AND/OR USE OF THE ONLINE ORDERING APPLICATION BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
Subject to applicable legal regulations in force, We may, in our discretion, amend or otherwise modify these Terms and Conditions from time to time. We recommend that you carefully read, each time you order online, the Terms and Conditions as they may affect your rights.
These Terms and Conditions describe the general online ordering terms and conditions between Us and You and the different rights and obligations of the Parties.
For the sake of clarity, these Terms and Conditions apply (also) in case of online ordering through the application (hereinafter referred to as the “online ordering application” or the “application”); the application is the online ordering platform used by the Client to place its order for different products and/or services (hereinafter referred to as the “products” and/or “services”).
The online ordering application is owned and operated by the licensor of the license agreement regarding the use of the application for online ordering. Without affecting the generality of these Terms and Conditions, You must also respect the license agreement regarding the use of the application for online ordering.
The Restaurant shall make all necessary efforts to ensure that the information related to the online ordering application is accurate and reliable. However, errors may sometimes occur. You should take appropriate steps to verify all information related to the online ordering application before using it. To the maximum extent permitted by applicable law, the Restaurant disclaims any warranty or representation of any kind, whether express or implied, as to any matter whatsoever relating to the online ordering application, including without limitation the availability of the application.
The Restaurant may revise the information related to the online ordering application from time to time and reserves the right to make such changes without any obligation to notify past, current, or prospective clients. In no event shall the Restaurant be liable for any indirect, special, incidental, or consequential damages arising out of any use of the information contained herein and/or related to the online ordering process.
By ordering online, you acknowledge and agree that the use of the online ordering application and/or processes is at your own risk. To the maximum extent permitted by applicable law, in no circumstances shall We be liable for any direct, indirect, incidental, special, consequential, or punitive damages, losses, costs, or expenses nor for any loss of profit that results from the use of, or inability to use, this online ordering application and/or any material on any site linked to this application (including but not limited to any viruses or any other errors or defects or failures in computer transmissions or network communications) even if We have been advised of the possibility of such damage. In addition, no liability can be accepted by Us in respect of any changes made to the content of the online ordering application and/or process by unauthorized third parties. All express or implied warranties or representations are excluded to the maximum extent permitted by applicable law.
The online ordering application and/or process may include content, information, or links to third parties or third-party sites. The Restaurant is not responsible for the content of any such sites, nor for the content of any third-party advertising or sponsorship, nor for compliance of such with any regulations. The links may be accessed at the user’s own risk, and the Restaurant makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this online ordering application. You agree to hold harmless and relieve the Restaurant from any liability whatsoever arising from your use of information from a third party or your use of any third-party website.
Except as otherwise expressly mentioned, all the information related to the online ordering application (including without limitation the images, buttons, and text) is the property of and/or available with the permission of the licensor of the license agreement regarding the use of the application for online ordering and holds usage rights over them. This content may not be copied, distributed, reproduced, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission.
The content referring to specific products (e.g., food items), arrangement, and text layout of the online ordering application and/or process, the trademarks, and any other content are proprietary and are protected under applicable legal regulations and cannot be used in any way without the express written permission of the Restaurant. The Client does not obtain any license or right regarding the information related to the online ordering and/or application.
If you decide to order online using the online ordering application, you may be asked to provide full contact details and/or to create an account, and you may need to accept cookies. You must keep your data confidential and must not disclose it to anyone. The Restaurant reserves the right to suspend the use of the online ordering application and/or process if you breach these Terms and Conditions.
You acknowledge and agree that all orders are treated as an express intention to purchase the nominated products and/or services for the agreed online prices, and We treat this as a binding offer from you to purchase such products and services. Any variations must be in writing; otherwise, they will not be binding on either party.
The acceptance of any order for any of the products and/or services shall be at the entire discretion of the Restaurant. Our acceptance of an order may occur when you receive an on-screen message, email notification, or SMS confirming your order.
The Restaurant reserves the right to refuse any service, terminate your access to the online ordering application and/or process, remove or edit any content, or accept your order(s) in its sole discretion and without prior notice to you.
The Restaurant’s online ordering application must only be used by persons over the age of eighteen (18) years, or the minimum legal age as permitted by law, or otherwise under the supervision of an adult or guardian.
Any products and/or services provided through the online ordering application are done so on an “as is” and “if available” basis, and the Restaurant expressly excludes any warranties, conditions, representations, or other terms with respect to the online ordering or the content or products displayed on it, whether express or implied, unless expressly stated to the contrary.
The pictures of the products are for presentation only. The ordered products may differ (e.g., color, form, etc.) from the photos existing on the site. The Restaurant is not liable in any way if the description of products is incomplete.
Delivery orders are also subject to:
1. Your address falling within the defined delivery area of the Restaurant;
2. Availability of the Restaurant being online for accepting online orders;
3. Your order may be subject to a minimum amount per order.
You can pay by any of the methods listed on our checkout screen. Please ensure that if your order is placed using a credit or debit card, the card is valid on the date of your order placement. The Restaurant may provide no refunds for orders paid online. Contact Us directly to settle any payment dispute or refund claim.
We will aim to provide you with your ordered products as close as possible to your requested delivery/collection time, but we cannot guarantee the delivery time in all cases. Delivery time may be affected by bad weather or traffic conditions. Delivery service may be temporarily unavailable in selected areas due to bad weather or unforeseen circumstances.
The Client agrees to accept delivery of the Products at the agreed time and place of delivery. If you have chosen for the Products to be delivered, the Restaurant will deliver the order to the main entrance of the delivery address. If you are not present to take delivery of the goods at the address given in your order, We will not refund you the price for your order and will charge you for the full amount of your order.
To the fullest extent permitted by law, the Restaurant excludes all liability arising out of its supply of the Products and, in particular, shall not be responsible for any loss or damage arising directly or indirectly out of or in connection with delay beyond the estimated delivery or pickup time; any circumstances over which the Restaurant had no control of the consequences and which the Restaurant could not avoid by the exercise of reasonable care; or any indirect or unforeseeable loss suffered or incurred by the Client or others. In any event, the Restaurant’s liability to the Client shall not exceed the total price charged for the relevant products and/or services.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Laos. Any dispute arising out of or in connection with these Terms and Conditions shall be settled by the competent courts of Laos.
If you have any questions about these Terms and Conditions, please contact us at +856 20 59 305 555 or email us at [email protected].
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Empowering farmers and enriching communities in Laos, Luang Prabang—one cup at a time. ☕🌱 #FairTrade #Sustainability”